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Posted by CThA CThA, Mar 4 2016 1:27PM

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Spa Supervisor - Cornwall

At Bedruthan and Scarlet Hotels, our vision is for a smooth running spa with unique guest experiences cherishing our world and wellbeing. Our therapies and rituals are personalised and intuitive allowing therapists to deeply connect with our guests.

At the Scarlet spa, our focus is holistic wellbeing and nourishment of the mind, body and soul. We do this by drawing on the wisdom of Ayurveda and adding our own distinctive Cornish twist.

Bedruthan spa uses products by organic skincare companies who share our philosophy that beauty and wellbeing come from within.

The role of Spa Supervisor is to inspire and enable the team to deliver excellent customer service, lead by example, ensure the daily smooth running of the spa and communicate with the wider hotel teams.

Other key responsibilities include:
•training and coaching of host team
•presentation of the spas and all spa areas
•customer care and service
•maximising sales
•retail sales and stock control

The ideal person will have at least 1 year experience of working in a spa/salon or hospitality environment and an understanding of Ayurveda.

Fundamental skills are excellent verbal and written English, computer literacy in excel, previous database experience and basic financial understanding.

Appreciation of the small details and enthusiasm to take up opportunities is essential.

We offer:
£8 per hour
Permanent contract for 40 hours
28 days paid holiday per year
Free meals while on duty
Hotel tips (conditions apply)
Paid training and learning opportunities
Substantial discounts on spa services and products
Free/minimal charge to use certain facilities in the hotel

After probation:
A free stay in the hotel including dinner and breakfast
Generous commission on retail sales
Cash back healthcare scheme

After 1 year with the company:
Challenge based Development Grant towards non-work-related personal development
One additional day annual leave (conditions apply)
Up to 3% company matched employee contribution to a pension scheme

Wish you were here? Use the “apply” link to submit your CV and answer the qualifying questions. You will need to confirm that you are eligible to live and work in the U.K. Direct applications only.

Closing Date: Wednesday 16 March
Shortlisted applicants will need to attend a Selection Day on Monday 21 March

We have a culture of caring, acting with conscience and having fun. All applicants should have an awareness of, or be open minded to embracing, the principles of sustainability and wellbeing both
personally and professionally.


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