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Spa Reservations Specialist -South West
We are looking for a Spa Reservations Specialist to help us deliver a seamless booking experience for our guests at both spas.
This is a role involving taking detailed spa bookings, calling guests prior to arrival, responding to emails and upselling treatments and experiences to all guests.
Excellent customer care
Confident using emails and telephones
Driven, pro-active approach to work and sales
Enthusiasm to take up opportunities
Reliable, honest, genuine and authentic
Excellent verbal and written English
Intuitive, empathetic and flexible
An awareness of Holistic therapies and an interest in this area would be an advantage
£7.55 per hour
Permanent contract 40 hours per week
Office location with a beautiful sea view, open from 8.30am to 7.30pm seven days a week
Learning opportunities and career progression
28 days paid holiday per year
Free meals while on duty
Substantial discounts on spa services and products
Free/minimal charge to use certain facilities in the hotel
A free stay in the hotel including dinner and breakfast
Generous commission on retail sales
Cash back healthcare scheme
Wish you were here? Please use the “apply” link to send us your CV and answer the qualifying questions. Direct applications only. You will need to confirm that you are eligible to live and work in the U.K.
Closing Date: Wednesday 31 August 2016
Start Date: available from mid-September
We have a culture of caring, acting with conscience and having fun. All applicants should have an awareness of, or be open minded to embracing, the principles of sustainability and wellbeing both personally and professionally.
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